Freelance UX Services
Hi, I’m Jasmine Kensington.
A UX consultant based in Romsey, Hampshire.
Unsure Why Your Website Is Underperforming?
I’m a User Researcher and Project Manager at IBM, with a background in UX and Business Analysis.
I analyse websites to understand why users drop off, where navigation breaks down, and what’s stopping people from taking action.
My approach is straightforward.. No jargon, no over-engineering. I focus on what’s actually getting in the way and provide clear, practical improvements that make a real difference to how people use a product.
UX & Usability Audit
I identify where users get confused, where navigation breaks down, and what’s making your website harder to use than it should be.
SEO & Visibility Review
I highlight missed keyword opportunities, weak page structure, and issues that may be affecting how your site shows up in search results.
Conversion Improvements
I pinpoint what’s stopping users from taking action — whether that’s unclear messaging, poor layout, or missing calls-to-action.
Contact Me
jkensington01@outlook.com